LCD display off

Michele Nigro

Hi everyone,


I bought my first 3D printer. 
I am very inexperienced. I followed the procedure for assembling all the components. 
When I try to turn it on the display remains off, but the fan is running. 
Can anyone tell me what I'm doing wrong?

Samuel Pinches

Welcome @Michele Nigro ! I'm really sorry to hear your screen is not working - that's very disappointing first experience

Please unplug the printer. Can you have a look on the underside of the printer. If you can remove the bottom plate, you can view the electronics. Please check that there are no loose cables, and check that the connections to the screen are firmly inserted.

I would suggest to contact jgaurora after-sale support.