Home JGAurora A5S, A1 & A3S-V2 Getting Started & Troubleshooting

A5S X-Axis will not move

Hello,
I just opened my new A5S today and when I followed the instructions, the x-axis would not move. I also noticed that the 4-pin cable that plugs into the side has another connector at the end that does not seem to plug in anywhere.
Any help would be great because I spent a lot of Money on this and do not want to go through the hassle of replacing it.
Thanks,
Sean

Comments

  • Samuel PinchesSamuel Pinches Posts: 2,997Administrator
    Welcome @frawleysean1

    Could it be the one that plugs into one of the z axis motors? Or the extruder motor? Could you upload a photo perhaps? Thanks.
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